We are committed to protecting everyone's intellectual property and have a global policy to do so.
This Intellectual Property Policy explains how we address allegations of infringement, how authorized parties can submit infringement reports regarding content on our website and mobile applications, and how responsible parties can respond when their listings are affected by a report.
We will remove material cited for alleged intellectual property infringement when provided with a report in accordance with our policies.
Intellectual property includes copyrights, trademarks, patents, and other intellectual property rights protected by law.
1. Reporting a violation
(1) To submit a report of intellectual property infringement, you must be the owner of the intellectual property rights that are the subject of the report, or an agent authorized by the owner of the rights to submit reports on his or her behalf.
(2) After receiving the report, we will investigate the ads or content.
Please note that any report must be made in good faith and sworn under penalty of perjury.
(3) The author of the report must be registered on our website: www.chiomaker.it/account/login via his account and send us his report to our certified electronic mail (PEC) chiomaker@pec.it , which must contain the following information:
- Specific identification of the intellectual property that you claim has been infringed, including the registration number, a written description of the copyrighted work, a link to the copyrighted work, the first date of use/publication, etc.
- Nature of the infringement (whether the infringement occurs on the product, the physical product packaging, the product detail page image, or the product detail page text).
- List of infringing products (URL of the specified product detail page).
- List of offenders.
- Supporting documentation or any other information relevant to processing your complaint (for example, order IDs for any test purchases of the reported products).
- Contact information (name, address, telephone number, and email address).
- Other information required by applicable laws.
(4) We may request additional information before processing a report, such as verification or other documentation relating to the claimed right and ownership.
2. Report copyright infringement using the copyright infringement notice under applicable intellectual property laws.
(1) If you are a copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed, you may report an infringement via Certified Electronic Mail (PEC) chiomaker@pec.it and must include the following:
- The physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of each copyrighted work claimed to have been infringed. A single notice may cover multiple copyrighted works.
- Identification of each infringing material that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate each such material.
- Information reasonably sufficient to contact you, including your address, telephone number, and email address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement by you that (i) the information in the notice is accurate, and (ii) under penalty of perjury, you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Other information or documents required by law.
(2) If you materially misrepresent that material is infringing, you may be liable for damages.
Therefore, if you are not sure whether any material is infringing your copyright, please consult an attorney before notifying us.
(3) If the infringement report is accepted, we will remove the reported content and take appropriate action against the responsible parties.
We do not share details of actions that are not already public.
(4) Repeat Infringer Policy: We are committed to protecting intellectual property rights and terminating repeat infringers in appropriate circumstances.
3. Counter-Notification of Claims of Copyright Infringement Under Applicable Intellectual Property Laws.
(1) If the content provider believes that the material that has been removed (or to which access has been disabled) is not infringing, or if it has appropriate authorization, it may send us a counter-notification with the following information:
- A statement explaining why the content provider believes a mistake, misidentification, or error has occurred.
- Other information or documents required by law.
(2) If we receive a counter-notification, we will take appropriate action in accordance with applicable laws.
4. Withdrawal of the report.
The intellectual property owner or the authorized agent who reported the infringement can withdraw his/her report via Certified Electronic Mail (PEC) chiomaker@pec.it
The takedown request must clearly identify the reported matter, including the information of the complaining party, the intellectual property right previously claimed to have been infringed, and the material that is the subject of the complaint and that is being withdrawn.
5. False report.
(1) We may reject infringement reports that contain information we believe to be false, fraudulent, incomplete, or otherwise submitted in bad faith.
We also reserve the right to take action against anyone who abuses this policy and applicable laws.
(2) Continued submission of inaccurate or false reports may result in removal of your posting privileges.